plus7775 Casino
Privacy Policy

Introduction

plus7775 ("we," "us," "our," or "the Company") operates the online gaming platform accessible at plus7775.org and any associated mobile applications (collectively, "the Platform"). We are committed to protecting the privacy and personal data of all individuals who interact with the plus7775 Platform, including registered players, prospective players, and visitors to our website.

This Privacy Policy has been prepared in accordance with the Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012 (DPA), and its Implementing Rules and Regulations, as enforced by the National Privacy Commission (NPC) of the Philippines. It describes how plus7775 collects, uses, stores, shares, and protects your personal data, and explains the rights available to you as a data subject under Philippine law.

By registering for an account on plus7775 or by continuing to use the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Privacy Policy, you must discontinue use of the Platform immediately.

Data We Collect

plus7775 collects personal data through several channels: directly from you during registration and account use, automatically through your interaction with the Platform, and from third-party sources where permitted by law. The categories of personal data we collect include:

Registration & Identity Data

• Full legal name as it appears on your government-issued ID
• Date of birth (for age verification — you must be 21 or older)
• Residential address, including barangay, city/municipality, and province
• Valid email address and mobile number
• Username and encrypted password

Identity Verification (KYC) Data

• Copies of government-issued photo ID (e.g., PhilSys National ID, passport, driver's license, UMID, SSS ID, PRC ID, or Voter's ID)
• Selfie or liveness check image for biometric verification where required
• Proof of address documents where requested

Financial Data

• GCash or PayMaya mobile wallet number (last 4 digits stored; full number encrypted)
• Bank account details for BPI, BDO, or Metrobank withdrawals (account name and last 4 digits)
• Transaction history including deposits, withdrawals, and bonus credits

Technical & Usage Data

• IP address and approximate geolocation at time of login
• Device type, operating system, and browser version
• Session duration, pages visited, and features used on the Platform
• Game history, wagering activity, and betting patterns
• Cookie identifiers and similar tracking technologies

Communications Data

• Records of live chat conversations with our support team
• Email correspondence sent to or received from plus7775
• Feedback, complaints, and survey responses

How We Use Your Data

plus7775 uses the personal data we collect for the following specific purposes:

• Account Creation & Management: To register your account, verify your identity, maintain your player profile, and provide access to the Platform's features and games.
• Age Verification: To confirm that you are at least 21 years of age, as required under PAGCOR regulations governing online gaming in the Philippines.
• Transaction Processing: To process deposits via GCash, PayMaya, BPI, BDO, and Metrobank, and to facilitate withdrawal requests to your registered payment method.
• Regulatory Compliance: To fulfill our obligations under PAGCOR licensing conditions, the Anti-Money Laundering Act (AMLA), and the Data Privacy Act of 2012, including the filing of covered and suspicious transaction reports where required.
• Responsible Gaming: To monitor gameplay patterns for signs of problem gambling, to enforce deposit limits and self-exclusion requests, and to comply with PAGCOR's responsible gaming framework.
• Customer Support: To respond to your inquiries, resolve complaints, and provide technical assistance through our 24/7 live chat and email support channels.
• Platform Security: To detect, investigate, and prevent fraudulent activity, unauthorized account access, collusion, and other prohibited conduct as defined in our Terms & Conditions.
• Marketing Communications: To send you promotional offers, bonus notifications, and platform updates — but only where you have provided explicit consent to receive such communications.
• Platform Improvement: To analyze usage patterns, conduct A/B testing, and improve the performance, design, and game selection of the plus7775 Platform.
• Legal Proceedings: To establish, exercise, or defend legal claims in the event of a dispute between you and plus7775.

plus7775 will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or as otherwise required by law.

Legal Basis for Processing

Under the Data Privacy Act of 2012, plus7775 processes your personal data on the following legal bases:

• Contractual Necessity: Processing is necessary to perform our contract with you — specifically, to operate your account, process transactions, and provide access to games and services on the Platform.
• Legal Obligation: Processing is required to comply with applicable Philippine laws, including PAGCOR licensing requirements, AMLA obligations, and NPC data privacy regulations.
• Legitimate Interests: Processing is necessary for our legitimate business interests, including fraud prevention, platform security, and improving our services, provided these interests are not overridden by your rights and freedoms.
• Consent: For marketing communications and any processing not covered by the above bases, we rely on your freely given, specific, informed, and unambiguous consent. You may withdraw this consent at any time without affecting the lawfulness of processing carried out before withdrawal.

Data Sharing & Disclosure

plus7775 does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection agreements:

• Payment Service Providers: GCash (Mynt), PayMaya (Maya Bank), BPI, BDO, and Metrobank, for the purpose of processing deposits and withdrawals. These providers are independently regulated financial institutions subject to Bangko Sentral ng Pilipinas (BSP) oversight.
• Identity Verification Partners: Third-party KYC and age verification service providers who assist us in verifying the identity and age of registered players in compliance with PAGCOR requirements.
• Game Software Providers: Licensed game studios and software providers whose games are available on the plus7775 Platform. These providers may receive anonymized or pseudonymized gameplay data for technical and audit purposes.
• Regulatory Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other competent Philippine government authorities, where disclosure is required by law or regulatory mandate.
• Law Enforcement: Philippine law enforcement agencies, where disclosure is required pursuant to a valid court order, subpoena, or other lawful legal process.
• IT & Cloud Service Providers: Hosting, cloud storage, and cybersecurity service providers who process data on our behalf under strict data processing agreements that prohibit independent use of your data.
• Professional Advisors: Legal counsel, auditors, and accountants, where disclosure is necessary for the conduct of legal proceedings, audits, or regulatory filings.

Cookies & Tracking Technologies

plus7775 uses cookies and similar tracking technologies to enhance your experience on the Platform, maintain session security, and analyze how the Platform is used. The types of cookies we use are as follows:

Essential and security cookies are strictly necessary for the Platform to function and cannot be disabled without affecting your ability to use the service. Functional and analytics cookies can be managed through your browser settings. Most modern browsers allow you to block or delete cookies; however, doing so may affect certain features of the plus7775 Platform.

plus7775 does not use third-party advertising cookies or cross-site tracking technologies that share your data with external advertising networks.

Data Retention

plus7775 retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. Our standard retention periods are as follows:

• Active Account Data: Retained for the duration of your account's active status plus a minimum of 5 years following account closure, in compliance with PAGCOR record-keeping requirements and AMLA obligations.
• KYC & Identity Documents: Retained for a minimum of 5 years from the date of submission, or longer if required by PAGCOR or AMLC regulations applicable at the time.
• Transaction Records: Retained for a minimum of 5 years from the date of each transaction, in accordance with AMLA record-keeping requirements.
• Support Communications: Retained for 2 years from the date of the last interaction, unless the communication relates to an ongoing dispute or legal proceeding.
• Marketing Consent Records: Retained for the duration of your consent plus 1 year following withdrawal of consent, to demonstrate compliance with consent requirements.
• Technical Logs: Retained for up to 12 months for security and fraud investigation purposes, after which they are anonymized or deleted.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with our data disposal procedures. Where anonymization is not technically feasible, data is securely destroyed.

Data Security

plus7775 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, and destruction. These measures include:

• Encryption in Transit: All data transmitted between your device and the plus7775 Platform is encrypted using TLS 1.2 or higher. Our website enforces HTTPS across all pages.
• Encryption at Rest: Sensitive personal data, including KYC documents and financial information, is encrypted at rest using AES-256 encryption on our servers.
• Access Controls: Access to personal data is restricted to plus7775 personnel and authorized service providers who require it to perform their job functions. All access is logged and subject to regular review.
• Two-Factor Authentication: plus7775 supports and encourages the use of two-factor authentication (2FA) for player accounts to provide an additional layer of security against unauthorized access.
• Penetration Testing: Our Platform undergoes regular security assessments and penetration testing by independent cybersecurity professionals to identify and remediate vulnerabilities.
• Incident Response: plus7775 maintains a documented data breach response procedure. In the event of a personal data breach that poses a risk to your rights and freedoms, we will notify the National Privacy Commission within 72 hours of becoming aware of the breach, and will notify affected players without undue delay.

Your Rights as a Data Subject

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by plus7775:

• Right to Be Informed: You have the right to be informed about how your personal data is collected, used, and processed. This Privacy Policy fulfills that obligation.
• Right of Access: You have the right to request a copy of the personal data we hold about you, along with information about how it is being processed.
• Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data we hold about you. You can update most account information directly through your account settings.
• Right to Erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations under PAGCOR and AMLA regulations.
• Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests, subject to our ability to demonstrate compelling legitimate grounds.
• Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller where technically feasible.
• Right to Lodge a Complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) if you believe that plus7775 has processed your personal data in violation of the Data Privacy Act of 2012.

To exercise any of the above rights, please contact our Data Protection Officer using the contact details provided in Section 13 of this Policy. plus7775 will respond to all data subject rights requests within 30 calendar days of receipt, in accordance with NPC guidelines. In complex cases, this period may be extended by a further 30 days, with prior notification to you.

Children's Privacy

The plus7775 Platform is strictly intended for individuals who are 21 years of age or older, in accordance with PAGCOR regulations governing online gaming in the Philippines. plus7775 does not knowingly collect personal data from individuals under the age of 21.

If you are a parent or guardian and believe that a minor has registered on the plus7775 Platform or provided us with personal data without your consent, please contact our support team immediately. Upon verification, we will take prompt steps to delete the minor's account and all associated personal data from our systems.

plus7775 employs age verification controls during the registration process, including date of birth collection and KYC document verification, to prevent underage individuals from accessing the Platform. These controls are a core component of our responsible gaming framework and our obligations under PAGCOR licensing conditions.

International Data Transfers

plus7775 primarily stores and processes personal data within the Philippines. However, some of our third-party service providers — including cloud infrastructure providers and game software studios — may be located in or operate servers in other countries. Where personal data is transferred outside the Philippines, plus7775 ensures that appropriate safeguards are in place to protect your data in accordance with the Data Privacy Act of 2012.

These safeguards may include contractual clauses approved by the National Privacy Commission, adequacy decisions where the receiving country provides a comparable level of data protection, or other legally recognized transfer mechanisms. plus7775 will not transfer your personal data to a jurisdiction that does not provide an adequate level of data protection without first implementing appropriate safeguards and, where required, obtaining your consent.

Changes to This Privacy Policy

plus7775 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, we will notify registered players via the email address associated with their account and/or via a prominent notice on the Platform, at least 7 days before the changes take effect where practicable.

The effective date at the top of this document reflects the date of the most recent revision. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal data. Your continued use of the plus7775 Platform following the effective date of any amendment constitutes your acceptance of the revised Privacy Policy.

Previous versions of this Privacy Policy are available upon request by contacting our Data Protection Officer.

Contact & Data Protection Officer

plus7775 has appointed a Data Protection Officer (DPO) in accordance with the requirements of the Data Privacy Act of 2012 and NPC Circular No. 16-01. The DPO is responsible for overseeing our data protection strategy and ensuring compliance with applicable privacy laws.

If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by plus7775, please contact us through the following channels:

For complaints that cannot be resolved through our internal process, you may escalate your concern to the National Privacy Commission (NPC) of the Philippines through official government channels. plus7775 will cooperate fully with any NPC investigation or mediation process.